Application Development Services
Keeping Your Systems Reliable, Secure, and Always Evolving
Modern applications are never “done.” They require continuous maintenance, updates, and optimization to stay secure, stable, and aligned with business goals.
Benmar Group’s Application Managed Services (AMS) ensure your critical systems perform flawlessly — freeing your team to focus on innovation rather than daily IT issues.
With over 25 years of experience, we help universities, government agencies, and enterprises manage their technology environments efficiently while reducing cost, downtime, and complexity.
The Challenge
Organizations often face challenges maintaining and improving their applications after launch:
- Frequent performance issues or unplanned downtime
- Slow response to bugs and change requests
- Security vulnerabilities due to missed updates
- Fragmented vendor support and lack of accountability
- Rising operational costs without clear performance metrics
Benmar’s AMS framework takes over the responsibility of keeping your applications running, secure, and continuously improved — with measurable service levels and transparent governance.
Our Approach
1️⃣ Proactive Monitoring
We detect and resolve issues before they impact end users
2️⃣ Continuous Optimization
Our team enhances performance, integrates new features, and ensures long-term stability.
3️⃣ Flexible Support Models
From full outsourcing to co-managed operations, we tailor support levels based on your business priorities.
Application Managed Services Capabilities
| Category | Focus Areas | Typical Deliverables |
|---|---|---|
| Application Maintenance & Support | Incident resolution, patching, and version upgrades | SLA-driven support, ticket reports |
| Performance Optimization | Monitoring, tuning, and load balancing | Performance dashboards, optimization plans |
| Security & Compliance Management | Vulnerability scans, updates, access reviews | Security reports, compliance checklists |
| Functional Enhancements | New features, UI updates, and workflow improvements | Enhancement requests, release notes |
| Database & Integration Support | Data management, API upkeep, backup/recovery | Data health reports, integration audits |
| Service-Level Reporting | Metrics tracking and continuous improvement | Monthly SLA reviews, KPI summaries |
Why Clients Choose Benmar
- 25+ Years of Application Lifecycle Expertise
- Certified Support Professionals across multiple platforms and technologies
- Proactive, Not Reactive Approach — preventing issues before they occur
- Clear SLAs and Transparent Reporting for measurable accountability
- Domain Knowledge in Higher-Ed and Public Sector Systems
- Flexible Engagement Options — from on-demand to fully managed support
Results That Matter
Up to 40%
Up to 40% Cost Savings In Long-Term Application Maintenance
99.9%
Uptime Through Proactive Monitoring and Optimization
Faster
Issue Resolution With Dedicated Support Teams
Improved
System Security Via Continuous Updates and Audits
Benmar’s Application Managed Services ensure your critical systems stay reliable, secure, and future-ready — allowing your internal teams to focus on innovation, not maintenance.
Planning a complex IT initiative? Partner with a
team that delivers with discipline and empathy.
Schedule a discovery call to align people, process, and technology for
measurable results.
Benmar Group is a next-generation consulting firm helping clients achieve their goals through strategic guidance and innovative technology solutions.
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